Does HSBC have a UK call Centre?
03457 404 404. Lines are open 8am to 8pm every day (except for Christmas Day, Boxing Day and New Year’s Day). From outside the UK, call us on +44 1226261 010. 03456 040 626 Non HSBC Bank customers.
Is HSBC customer service good?
HSBC Customer Service Trustpilot Reviews Its score is very much on the low end of the spectrum, with more modern banks, especially digital banks, rating much higher than this. N26, for example, is a UK digital banking provider that boasts a score of 4.2 / 5. The current Trustpilot ratings for HSBC bank are: Bad – 87%
Is HSBC call Centre 24 hours?
For any query/complaint/feedback/compliments, please call our contact centre at 16240 (accessible from within Bangladesh); +88 096127 16240 (accessible from overseas *) 24/7, including government holidays.
Where are HSBC call Centres based?
HSBC’s UK contact centres are based in Swansea, Leicester, Leeds, Hamilton and Edinburgh and employ more than 6,000 employees and answer 24 million calls a year.
What does HSBC stand for?
The Hongkong and Shanghai Banking Corporation Limited
The bank’s name is derived from the initials of The Hongkong and Shanghai Banking Corporation Limited, the founding member of HSBC.
What is the full name of HSBC?
Does HSBC use Indian call centres?
‘ HSBC operates call centres in Leeds, Swansea, Edinburgh and Hemel Hempstead, and runs seven other centres dealing with administration. Each admin request, including direct debits, changes of address and standing orders, is placed in a computer queue that can be processed by staff in the UK, India or China.
Do HSBC have call centres in India?
All other calls are spread among its call centres in the Philippines, India, Malta and the UK. The bank declined to state how many jobs were being moved abroad. A This is Money mystery shopping tour last year found HSBC’s call centre staff were among some of the best in the industry.