Why is Xfinity Internet not working?
Unplug your equipment, wait one minute, and then plug it back in. This method, known as powercycling or rebooting, can fix many connection problems. Make sure your account is up to date on payments by going to the Billing tab in My Account (you may be asked to sign in using your Xfinity ID and password first).
Will Xfinity refund for outage?
Disruption of Services Caused by Comcast Comcast might give you a refund for the disruption of services if the inconvenience was their fault. You have 120 days to report an interruption to Comcast and request a refund. If your refund request is approved, you will get a pro-rata credit.
Why does my Xfinity WiFi keep saying no internet connection?
If your Xfinity Wi-Fi says “Connected, but no Internet”, it means that your device is connected to your router/modem but can’t access the Internet because of a faulty router, DNS issues, IP address issues, or filled cache storage on your device.
Why did the internet go out?
If you’re too far from your router, your internet may cut in and out as Wi-Fi signals struggle to reach your device. Obstructions between your device and your router may also cause intermittent disconnections. Pay attention to your device’s Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects.
How much does Xfinity charge for modem if not returned?
If you don’t return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item. And if you don’t pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score.
How much does Comcast charge for unreturned equipment?
between $100-$300
How much does Comcast charge for unreturned equipment? While there is no fixed charge, users have been charged anywhere between $100-$300 for unreturned equipment.