How can I complain to BSNL landline not working?

You can call BSNL fixed line helpline number on 1500 (from BSNL mobile and landline) and 1800-345-1500 (from other operators) for complaint registration and resolution.

What is the customer care number of BSNL?

1800-180-1503
Other Main Services

For any Enquiry To Apply
Landline Call Center Number ‘1500’ Number ‘1800-345-1500’ Customer Service Center Download Forms
BSNL Mobile all India Helpline Number ‘1503’ Number ‘1800-180-1503’ Customer Service Center Download Forms

How can I complain to BSNL employee?

Users can book their Complaints by dialing “198″. This toll free service is available in all the landlines. Any complaints which are not resolved can be taken to the next level by addressing the Grievances to “12727″(for Circle Office) or “1095″ (for District Office).

How can I send email to BSNL?

[email protected].

How can I check my BSNL complaint status?

How to check the status of your BSNL Online complaint?

  1. Go to the BSNL official website.
  2. Click on Customer Grievance Management System option.
  3. Click on the track complaint option.
  4. Now you can enter your grievance registration number and complaint number/ service id.

How do I complain about a landline phone?

Ntc queries and customer care helplines

  1. 197: Ntc Information querying system number with telephone number inquiry.
  2. 198: Ntc Wireline (PSTN/landline, ADSL, FTTH, and leased line) service customer care number using IVR.
  3. 1498: Ntc customer care number for GSM and CDMA mobile services.
  4. 188: Ntc VOIP complain.

How can I write a complaint letter to BSNL?

Respected Sir, This letter is to draw your kind attention to the fact that this is my 3rd complaint in a month regarding the malfunctioning of my BSNL landline connection. After repeated complaint, no action against the same had been taken so far.

Where is the headquarters of BSNL?

New Delhi, IndiaBharat Sanchar Nigam Limited / Headquarters

How do I register a complaint with Vi?

Customers need to provide the ‘telephone number’ or ‘header’ of ‘call’ or ‘SMS’ as the case may be along with short description of such call or message along with the date of receipt of such call or message. For registering complaint through SMS, please use the below syntax: “UCC Content, XXXXXXXXXX, dd/mm/yy” to 1909.

How do you handle customer complaints?

Complaints handling procedure

  1. Listen to the complaint. Thank the customer for bringing the matter to your attention.
  2. Record details of the complaint.
  3. Get all the facts.
  4. Discuss options for fixing the problem.
  5. Act quickly.
  6. Keep your promises.
  7. Follow up.

What is BSNL service ID complaint?

service ID should be your std code with landline number. i,e 0124-2981777 where 0124 is the std code and the rest is the landline number.

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