How do I get a refund from Gsrtc?
If Ticket status is not confirmed then user should send his request by selecting the option of “Refund Compliant” available on Home Page of www.gsrtc.in. Request passengers to be Present at selected Pickup Points (Provided at the time of Booking) 15 minutes prior to departure of the service.
What is PNR number in bus ticket?
PNR is a 10-digits system-generated numeric code provided by the IRCTC ticket booking system. Every time a train ticket is booked, a unique PNR is generated that contains booking details along with other information such as the confirmation status, name of the passenger, gender and age of the passenger and much more.
What is TXN Password?
Transaction Password means the account holder/s unique number for executing the request under this Facility. The Customer’s account/s will require this the password when he / they opts for general enquiry. Sample 1.
How can I get Gsrtc text Password?
GSRTC. Please enter your Username, e-mail Address and Date of Birth. e-mail Address and Date of birth should be same as entered in your account. New Password will be emailed to the above e-mail address provided.
What is cancellation charge in Gsrtc?
0-1 Day Cancellation Charges 25 % of Basic Fare 2-5 Day Cancellation Charges 20 % of Basic Fare 6-10 Day Cancellation Charges 15 % of Basic Fare 11-20 Day Cancellation Charges 10 % of Basic Fare 21-60 Day Cancellation Charges 5 % of Basic Fare No cancellation will be allowed after departure of bus from original place.
How do I complain to Gsrtc?
For quick query redressal, you can contact the official GSRTC complaint numbers 1800 233 666 666 and 0792 283 5000 or mail them your refund-related concerns at [email protected].
How do I create a transaction password?
Customer has to navigate to the link Options —> Transaction Password Generation; the following page will be displayed. sent to the registered mobile number. This OTP is valid for 180 seconds from the time the user has clicked the generate button. the successfully changed transaction password.
How do I find my transaction PIN?
If you remember PIN, you can contact with bank branch for refreshing / activating PIN again and attempt transactions with same PIN. However, if you have forgotten your PIN, please contact your bank branch to get new PIN.
Can we cancel bus ticket?
Up to 1 hr before Schedule service start time at origin of the bus. a) If service is cancelled by APSRTC for any reason, customer who booked tickets through RTC / Agents / B 2 C portals can cancel the ticket within 15 days from the date of journey to get full refund, except Service Charges.
How much luggage is allowed in Gsrtc bus?
Free luggage carrying capacity has been increased from 15 kg. to 25 kg per passenger.