Which five important aspects should be kept in mind when planning a reception area?
Here are five crucial things that must be part of the design to keep your customers and visitors comfortable.
- A Great Reception Desk. The most important aspect of any reception is the reception desk.
- Warm And Welcoming Employees.
- Comfortable Seating.
- Beautiful Design Work.
- Additional Accessories.
What is reception etiquette?
Reception Etiquette (phone based) Understanding the importance of the Receptionist role within an organisation. First impressions (creating a positive first impression both over the phone and in person) Phone greeting (tone, enthusiasm and spiel) Confidence (demonstrating confidence in your voice and communication)
What are the three ways to makes an impression in the reception area?
Even just a few adjustments can go a long way.
- Space. Most small companies don’t have lots of money in the budget to pay for a big, airy reception area.
- Color.
- Light.
- Graphics and Decor.
- Appearance.
- Tone.
- The key to a remarkable first impression.
How do you prepare for a reception area?
8 Office Etiquette Tips for Your Reception Area
- Keep the reception area clean and organized.
- Create a pleasant, relaxing environment.
- Offer complimentary refreshments.
- Provide a clear traffic flow.
- Avoid overly strong odours or artificial scents.
- Educate your customer.
- Choose the right staff.
What are the qualities of a good receptionist?
7 Qualities to Look for in a Good Receptionist
- A Positive Attitude. A person’s attitude will always shine through.
- The Right Technical Skills.
- Organizational Prowess.
- Multitasking Skills.
- Tech-Savvy & Ability To Integrate With Your Industry Software.
- High Emotional Intelligence.
- Dependability and Consistency.
What makes a good reception area?
A well thought-out layout – The reception area should be clean and uncluttered, with furnishings spaced so that visitors are not crowded together but close enough to create a welcoming environment. Position the reception desk to face the front door, but far enough so it doesn’t act as a barrier to the space.
What is the most important skill of a receptionist?
Receptionist duties require equal competence in written, phone and face-to-face communications. Empathy and understanding human behavior are skills the best receptionists excel at.
What is the most important part of the reception area?
One of the most important parts of your reception is the desk. They come in all shapes and sizes such as rectangular, square, and semi-circle. Choosing a smart and stylish desk can make (or break) the space. They ‘say’ a lot about your business and its culture.